We have two main models of camera which are our 360 Degree Camera and our Static 5MP Camera. Both cameras are available in a WiFi or 4G model and both cameras have very similar features however, the 360 Degree Camera can pan through 355 degrees, tilt through 90 degrees, has a 30x optical zoom and an infrared range of 80m. If you have a Wi-Fi signal where you plan to install your camera then we would recommend the Wi-Fi version. If you do not have a Wi-Fi signal where you plan to install but do have 4G coverage, then the 4G option is a simple solution.
If you wish to purchase one of the Wi-Fi models of our cameras then yes, you will require Wi-Fi in the location that you wish to place your camera. If you do not have Wi-Fi in this location but you do have good 4G coverage, then the 4G model would be the suitable alternative.
The 4G coverage checker section of our website can be used to check which networks are available in your area. Check your coverage.
Yes, each of our 4G cameras is sent with a giffgaff sim card (O2 network) because we believe they offer the best pay as you go data bundles. However, our cameras are unlocked so they will work with a SIM card from any network provider.
The data cost will depend on how often footage is streamed from the camera and which network provider you choose to go with. For example, if camera footage is viewed for ~20 minutes per day, each day, for a month, data usage over the month would be 2GB. The cost of this with a giffgaff goodybag is £8 per month however, costs with other network providers will vary.
We recommend giffgaff (O2 network) as we believe they offer the best SIM only monthly data bundles - termed goodybags. They have a user friendly app, making it easy to monitor data usage and their goodybag bundles are free to cancel - so it's easy to pay for data only during the months of the year that your camera is in use.
A standard 3-pin plug adapter, to fit a UK 240V mains socket, with 0.5m of cable is included with each camera. If you wish to power your camera via a 12V battery, then a battery connection cable may be purchased from the product page of our website.
All of our cameras can be powered from a leisure battery via one of our 12V connector cables or in combination with a solar panel and these may be purchased additionally. Running solely from a typical leisure battery (85Ah) will power our 360 Degree Camera for approximately 10-14 days and our Static Camera for up to 2 weeks, and time on leisure battery will vary with battery health and power consumption of camera (varies with recording settings, general usage, usage at night and zoom usage).
All of our cameras are shipped via DPD on a tracked delivery service. We will let you know once your order has been dispatched and provide you with your tracking number. You should expect to receive your order in 3 - 5 working days from ordering providing that all the contents of your order are in stock (our website will indicate if an item is out of stock).
Yes, our cameras come with a one-year warranty.
All of our cameras come pre-configured. For setup instructions, please visit the setup page on our website where we offer a written set of instructions. If you encounter any difficulties with setup then please do get in touch by emailing firstname.lastname@example.org
All of our cameras come pre-configured so no technical knowledge is required. Simply follow the setup instructions on our website to easily add your new camera straight to your phone or tablet.
We can be reached via phone, email or facebook and our contact details are available at the bottom of our website. We work Monday to Friday and endeavour to respond to all queries within 24 hours, although this can be longer during busy periods.